Massdiscounters, a leading distribution chain, has adopted Trackmatic’s Driver-Led Visibility solution as well as its detailed business analytics, to transform their key performance indicators with objective, empirically based driver performance KPIs.
The combination will, according to the company, improve logistics by 14% and bring significant savings on fuel, productivity and time.
“We needed a system that would help us to understand execution problems accurately and thereby allow us to address them effectively,” said Marcus Vosloo, Massdiscounters, National Transport Services Manager.
“We have worked with a lot of systems, but the Trackmatic offering has changed the way we approach our drivers and our business.”
With numerous customisable feature sets and a rich toolkit that delivers improved accuracy, driver visibility, real-time monitoring, and accurate insight and detail into daily operations, Trackmatic Driver-Led Visibility solution was the ideal fix for the problems facing the organisation.
“This technology has allowed us to become more efficient in our data usage and more proficient in our data applications,” said Vosloo. “The Trackmatic BI (business intelligence) design means that we don’t really have to touch the data to get what we need out of it.”
According to Vosloo, the system allows for the teams at Massdiscounters to gain perfect insight into driver behaviour and delivery processes.
“Using the system, the operations team has optimised deliveries by improving truck utilisation, with faster turnaround times and increased the volume of deliveries per day. To further facilitate this, they can prepare stores for deliveries in advance by using the advanced e-mail notification system.
“Store managers are alerted to the impending arrival of a delivery and can prepare for the delivery, improving offloading times,” he said.
The system has also been designed to be as easy to use as possible, allowing drivers to gain all the benefits of the solution without a steep and complicated learning curve. The result is that the drivers have been enthusiastic participants in the roll-out of the new system.
David Slotow, CEO, Trackmatic, added that understanding the invaluable role that the driver can play is incredibly important and opens up the channels of communication for better real time, proactive engagement between drivers, customers and the business.
Sunnyboy Mathibela, Massdiscounters driver, EPS said, “As drivers we are now tracked from leaving the yard – they check what time you leave the gate until you reach the customer. The company can see you have arrived so they can call the store and let you know that you’re waiting outside.”